> ## Documentation Index
> Fetch the complete documentation index at: https://docs.xbox.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Certification Paid Services Program

> Describes pricing for XBOX Certification Paid Services Program

The XBOX Certification team created the Paid Services Program so that we could supply on-demand global test services using our highly skilled and experienced test professionals to our partners at competitive prices. These services are offered at Microsoft's discretion and are entirely optional. The XBOX Certification paid services currently available to all Creators are:

1. Fastlane
2. Optional Certification testing

If you're interested in any of the paid services offered by the XBOX Certification team, reach out to your [Microsoft contact(s)](https://docs.xbox.com/publishing/game-publishing/resources/managed-support/overview-microsoft-representatives-and-contacts.md) to discuss and begin the process. They can also provide you with the latest pricing information.

## Paid services process

Paid services typically follow the steps below:

1. A paid service request is triggered (for example, submitting a build for Optional Certification testing).
2. Partner supplies a Purchase Order to their Microsoft contact for the value of the service.
3. XBOX Certification complete the service (for example, by issuing a test report).
4. XBOX Certification upload the Purchase Order for processing by finance.
5. Microsoft finance issue an invoice.
6. Invoice is paid.

Purchase orders must be supplied in English, use USD (US Dollars) EUR (Euros) or JPY (Japanese Yen) and must not include taxes. PO templates are available from your Microsoft contact if required.

## Fastlane

Fastlane provides an enhanced Certification test service with guaranteed reduced timelines. It provides a pathway for game studios who require expedited turnaround times. The benefits of Fastlane are:

* Priority treatment throughout every stage of the Certification process
* Direct interaction with the Certification team while the submission is in test
* A guaranteed reduced service level agreement (SLA)
* Same-day reporting for both interim and final report

### Fastlane pricing

Fastlane pricing is based on a single binary on a single generation of hardware. For example, a publisher who wants to expedite testing on a game releasing on both XBOX One and XBOX Series would be required to pay for each one separately. Reach out to your [Microsoft contact](https://docs.xbox.com/publishing/game-publishing/resources/managed-support/overview-microsoft-representatives-and-contacts.md) for pricing details.

### Fastlane description

Fastlane provides support to game studios seven days a week for Final and Content Update submissions. Disc submissions are excluded due to external dependencies and existing optimized processing times.

The Certification team will prioritize Fastlane submissions to ensure the quickest turnaround. Turnaround times may vary depending on factors such as game download size, functionality, and the timing of submission. Below are the expected processing windows:

* Digital Base Final (Fastlane): 48 hours
* Digital Content Update (Fastlane): 24 hours

The SLA represents the maximum time your submission will spend in Certification. The SLA starts the moment the game is kicked-off and ends when the report has been issued. Publishers must ensure submissions are testable. If a significant issue arises, Certification will perform testing as best as possible and provide a report.

Fastlane submissions require a minimum of 24 hours' advance notice. Reach out to your [Microsoft contact](https://docs.xbox.com/publishing/game-publishing/resources/managed-support/overview-microsoft-representatives-and-contacts.md) during business hours and they will inform Certification of your plans.

Fastlane submissions are prioritized for immediate testing and the Certification team will acknowledge receipt and provide a completion timeframe.

### Fastlane test coverage

Test coverage for Fastlane is identical to standard Certification submissions. There is no difference in test coverage between Fastlane and non-Fastlane submissions.

## Certification optional submissions

Three coverage options are available for the Optional Certification paid service.

| Tier coverage | Service type | Description |
| - | - | - |
| Tier 1 | Optional Plus | The ultimate in pre-release Certification testing. All the benefits of a Tier 2 pass, plus additional functional resources performing increased multiplayer testing across all game modes and seeking multiple single player completions, both golder path and otherwise. There will be detailed reporting of gameplay test and multiplayer test coverage. |
| Tier 2 | Optional Full | All XBOX Requirements are tested fully, in all areas of the title, utilizing a comprehensive team over 3 days, building deep coverage and gameplay depth. |
| Tier 3 | Optional Light | Test all XBOX Requirements to a basic level with one day, with little to no progression based or depth testing. XRs are not tested in every area. |

| Test coverage | Optional Plus | Optional Full | Optional Light |
| - | - | - | - |
| Basic XBOX Requirement Checks (each XBOX Requirement test case is run in one area of the title) | ✔ | ✔ | ✔ |
| Gameplay progression needed for basic XBOX Requirement testing is achieved | ✔ | ✔ | ✔ |
| In-depth XBOX Requirement checks in every area (each XR test case is run in all applicable areas of the title) | ✔ | ✔ | X |
| Deep and thorough gameplay testing is undertaken, including attempting a game completion | ✔ | ✔ | X |
| Deep and thorough gameplay testing is undertaken, including attempting multiple single player completions, both golden path and otherwise | ✔ | X | X |
| Increased multiplayer testing across all game modes | ✔ | X | X |
| Handheld requirements testing (applicable to PC builds only) | ✔ | ✔ | ✔ |

For more information about the Optional Certification process, see [Optional Submissions](https://docs.xbox.com/publishing/game-publishing/concepts/certification/certification-optional-submissions.md).

If further guidance or clarification is required on any paid services, reach out to your [Microsoft contacts](https://docs.xbox.com/publishing/game-publishing/resources/managed-support/overview-microsoft-representatives-and-contacts.md).


## Related topics

- [Certification optional submissions](https://docs.xbox.com/publishing/game-publishing/concepts/certification/certification-optional-submissions.md)
- [Certification step-by-step guide](https://docs.xbox.com/publishing/game-publishing/concepts/certification/certification-guide.md)
- [Submitting to XBOX certification in Partner Center](https://docs.xbox.com/publishing/game-publishing/publishing-processes/managed-creators/publishing-processes-submitting-to-certification.md)
- [XBOX Insider Program flighting](https://docs.xbox.com/publishing/game-publishing/publishing-processes/managed-creators/publishing-processes-xbox-insider-flighting.md)
- [Certification (Certify)](https://docs.xbox.com/publishing/game-publishing/concepts/certification/certification-overview.md)